Contracts and Pizza
Dear ______ Pizza,
My apartment building is often hit with your “coupon” packs advertising all sorts of great deals on Pizza. As a student on the lookout for good deals, the one that caught my eye was “Pizza Buffet - All you can eat Pizza! Any Time. $4.99.” I thought to myself, “All you can eat pizza for $4.99? I have to check this out.” There were no listed restrictions on the usage of the coupons or anything so I was excited when I stopped by last night (Saturday, Febuary 4th). Unfortunately, your coupon was false advertising. It turns out that the coupon is only valid during the weekday and at lunchtime; none of which were printed there.
So I’m being told that this coupon is not valid for reasons that are not listed anywhere. As far as I know, that is false advertising and misrepresentation; both of which could get your business is a bit of trouble. Annoyed, I could have argued about it with your employee but he was new (he had to check with the manager, perhaps you, about the validity of the coupon) and there was no reason to be that kind of person. Instead, I purchased a small pizza for $10 with my three toppings and took it home.
However, you have broken your contract with me and severly damaged your brand image. As a result, I feel that your business is no longer trustworthy and I am unable to recommend it to anyone nor eat there myself, despite the pizza being tasty. In fact, I’ll more likely complain to them because my expectations were not met. In the future, I intend on going to pizza places closer to me with whom I have a better experience.
I would highly recommend printing full details regarding your offers so this kind of scenario does not happen again.
